A regional health authority serving over 400,000 patients was experiencing long wait times, supply chain failures, and declining patient satisfaction scores. They engaged Ireme to conduct a comprehensive operational review and design a restructuring roadmap.
Over six months, our team conducted facility assessments, staff interviews, patient journey mapping, and data analytics to identify root causes and develop evidence-backed interventions.
A cross-section of engagements demonstrating the breadth and depth of our consulting practice.
Full operational review and restructuring roadmap for a regional health authority serving 400,000+ patients across five facilities.
45% improvement in patient outcomes; 32% reduction in average wait time
Consumer landscape analysis and go-to-market strategy development for entry into three new East African markets across two product categories.
Successful entry into 3 new markets; 28% revenue growth in first year
Design and evaluation of a district-level community health programme targeting infectious disease prevention across 12 communities.
35% reduction in disease incidence in target communities within 6 months
Facilitated a multi-stakeholder strategy process for a consortium of eight NGOs seeking to align programming with Rwanda's national development goals.
Unified 5-year plan adopted across all member organisations; secured 3 new donor partnerships
Mixed-methods research study identifying underserved customer segments and informing product positioning for a mobile financial services provider.
Identified 2 high-value untapped segments; guided successful product re-launch
Full supply chain audit and redesign for a private hospital group experiencing procurement inefficiencies and recurring stockout events.
60% reduction in stockout incidents; 22% decrease in procurement costs
Our work spans a wide range of industries and client types, all united by a need for rigorous, evidence-based intelligence.
Operational improvements, clinical quality, supply chain, and patient experience optimisation.
Market entry, competitive intelligence, strategy development, and consumer research.
Monitoring and evaluation, program design, policy analysis, and strategic planning support.
Policy frameworks, public health programmes, and evidence-based decision-making support.
Consumer segmentation, market sizing, product positioning, and competitive landscape mapping.
Institutional strategy, research programme design, and impact assessment for academic entities.
Reflections from the organisations and leaders we've had the privilege to serve.
Ireme's market research was unlike anything we'd seen from local firms — methodologically rigorous, genuinely insightful, and presented in a way that made decision-making straightforward.
The public health framework they developed for our district programme has become a reference document across the ministry. Their team's depth of expertise was evident from day one.
Our 5-year strategic plan couldn't have come together without Ireme. They kept eight organisations aligned through a complex, multi-stakeholder process and delivered something truly actionable.